30 day money back guarantee for any reason
You can return undamaged products and packaging within 30 days of purchase for a full refund for any reason. If the reason for return is not related to quality, the customer must pay the shipping cost for return.
An 18-month warranty for quality-related problems
● Purchase requirements within the country/region
We will deal with all quality-related issues through replacement or full refund, including any return shipping costs. Please note: Any shipping label supplied must be used within 20 days of purchase.
● Requirements for purchase from abroad
We will fully refund or replace all quality-related problems. International freight must be for customer's account.
● Orders requiring international shipping
We will deal with all quality-related issues in full, including all return shipping costs. This includes purchases shipped overseas from the United States via Amazon or eBay.
For purchases made through other retailers:
Other retailers will have different after-sales support policies. Please contact the retailer directly for specific guidance on the warranty process.
It is strictly prohibited to resell Meidong products without authorization.
Frequently Asked Questions:
1. What does the warranty not cover?
● Shopping from Meidong
● Purchase from an unauthorized dealer
● Improper equipment operation
● Products lost or stolen
● Goods purchased more than 18 months ago (unless otherwise stated)
● Non-quality-related issues (after 30 days of Purchase)
Low Free products
2. When does the warranty begin?
It begins the day you place your order.
3. How do I claim the warranty?
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, Please submit a Return or Exchange request on the product's support page, or contact us at firstname.lastname@example.org
4. What is a valid proof of purchase?
● An Amazon Order Number or eBay username for a Purchase Made Through Meidong Brand
● A dated sales receipt from an authorized Meidong Reseller that shows A description of the product along with its price
5. What if I don't have any proof of purchase?
● If you made your purchase through Meidong Brand. We may be able to locate your email address using your email address. name or shipping address.
● If You Made Your Purchase Through an Authorized Meidong Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.
● If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.
6. Will the warranty be renewed if my product is replaced?
The residual housing from The date of your original purchase. It won't be renewed after a replacement has been provided.
7. Who are authorized Meidong Retailers and Resellers?
Our major authorized Retailers and Resellers are Newegg, Staples, RadioShack and Amazon.com LLC. For more information, please contact us at email@example.com
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